The Translation Lounge, a company registered in England with number 8651802, is committed to preserving and respecting the privacy of its customers and freelancers. This Policy sets out the type of information we receive from you, how it is used and how we preserve it, and has been designed to support compliance with the Data Protection Act 2017, and the General Data Protection Regulation (EU) 2016/679.
Our obligations to Customers
Personal data and how we collect it
We receive personal information from you
• when you complete any form on our website
• when you supply it to us in writing
• when requesting a quote
• when posting or emailing us material
• when requesting futher services
Information we hold about your person may include articles such as:
• contact details (incluing, but not limited to: telephone numbers, email addresses, physical addresses);
• names, surnames, date of birth, employment details
• banking details
Where we store your information
The data we collect from you is stored on one of our secure servers, however any of the information could be used by our staff or freelancers. You may from time to time be made reference to in company literature.
Please know that the information might be processed by suppliers working outside the EEA and by submitting information to us, you agree ro this transfer, storing or processing.
Why do we collect personal data?
In line with GDPR Policy, our need to collect personal data is based on legitimate interests. We use the information you provide to us in the following way:
• to process quotations for you and to follow up the quotations we provide to you
• to process your orders
• to retain and disclose information when we are legally obliged to do so
• to keep in contact with you after we have carried out the service
Please note that we will not share your information with any other organisation for marketing, market research or commercial purposes.
We will store and process the aforementioned information for the abovementioned purposes for a period of two years after last contacting you.
Your rights and how to contact us
You have a right to make a written request to disclose the information we hold about you, to correct such information or to remove it (free of charge unless this requests is excessive or labour intensive in nature). Any such request should be addressed to us via email to info@thetranslationlounge.com.
Our obligations to Freelancers:
Personal data and how we collect it
We receive personal information from you
• when you complete any form on our website
• when posting or emailing us your cv or other recruitment information
• when you supply it to us in writing
• when posting or emailing us your invoice
Information we hold about your person may include articles such as:
• contact details (incluing, but not limited to: telephone numbers, email addresses, physical addresses);
• names and surnames
• details of past work completed for us
• CVs and other recrutiment information
• banking details
Where we store your information
The data we collect from you is stored on one of our secure servers, however any of the information could be used by our staff. You may from time to time be made reference to in company literature. You may also be personally identifiable by the work you have carried out for us in the past.
Please know that the information might be processed by suppliers working outside the EEA and by submitting information to us, you agree ro this transfer, storing or processing.
Why do we collect your personal data?
In line with GDPR Policy, our need to collect personal data is based on legitimate interests. We use the information you provide to us in the following way:
• for our quality checking process
• to select the appropriate linguist for the appropriate task
• to contact you to distribute project work
• to ensure correct and efficient payment
Please note that we will not share your information with any other organisation for marketing, market research or commercial purposes.
We will store and process the aforementioned information for the abovementioned purposes for a period of two years after last contacting you.
Your rights and how to contact us
You have a right to make a written request to disclose the information we hold about you, to correct such information or to remove it (free of charge unless this requests is excessive or labour intensive in nature). Any such request should be addressed to us via email to info@thetranslationlounge.com.