Quality takes time! Translators need time to review their work in order to achieve the maximum level of accuracy, just as interpreters need to adequately prepare themselves for their assignment to work at their best.
Make sure that your enquiries are accurate: in the case of interpreting, please give us any relevant information relating to the event in question, such as working languages and schedule. In the case of translation, please send us a copy of the text you need translated, so that we can immediately provide you with an accurate quotation.
Be willing to help professionals asking for information on the assignment they are working on: this will allow them to achieve the maximum level of accuracy and, therefore, to fully convey your message.